At LUNA, we keep things clear, fair and easy to understand. This page brings together all the key policies and procedures you might need, all in one place.

Whether you’re looking for details on bookings, cancellations, payments or how we handle your data, you’ll find everything set out clearly below. It’s all part of making sure every member of the LUNA community knows exactly what to expect, from day one.

Have a browse through the sections below for the full details.